TypeX - Secure Messenger for Customer Service | End-to-End Encryption & Privacy

Your privacy is our priority. This Privacy Policy ("Policy") explains how TypeX ("we," "us," or "our") collects, uses, stores, and protects your personal information. Please read carefully to understand your rights and how we handle your data.

What Information Do We Collect?

How Do We Use Your Information?

Data Storage & Protection

Data Sharing & Disclosure

Policy Updates

What Information Do We Collect?

TypeX is designed to minimize data collection, retaining only what is necessary to provide our services:

Information You Provide

Account Information: Email address.
Profile Data: Username, profile picture, or bio if you choose to set them.
Communication Content: Messages, files, and media you send or receive (end-to-end encrypted; we cannot access plaintext content).

Automatically Collected Information

Device Data: Device model, OS version, and IP address (for security and abuse prevention).
Usage Logs: Service interactions (e.g., login times, feature usage) for product improvement.
Metadata: Timestamps and sender/recipient data (excluding message content).

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